Company Expands Strategy to Grow Through Portfolio Acquisitions, ISO Channel Development and Technology Buys
Chantilly, VA (May 2, 2017) – Direct Connect, an industry leading merchant services provider, today announced that Garima Shah has been promoted to Chief Business Development Officer. Shah has been a key member of the leadership team since joining Direct Connect in 2013 as Senior Vice President of Sales. She will continue to report to President and CEO, Matt Clyne, in this executive leadership role. In addition to her current responsibilities which include both Independent Sales Organization (ISO) channel development and key acquisitions, Shah will take on various long-term strategic initiatives from partner relations to vendor management.
“For the past four years, Shah has been integral in executing the company’s goal of achieving strategic growth through acquisitions, developing its reseller channel and investing in technology,” said Matt Clyne, President and CEO. “This new position further demonstrates our commitment in these areas. We’re thrilled to have Garima leading the charge.”
While Direct Connect considers organic growth vital to maintaining its position as a leader in the North American payments industry, Shah will continue to focus on identifying and procuring ISOs that complement Direct Connect’s fast-growing portfolio of merchants. Shah’s recent achievements in this area include the acquisition of eight significant ISO portfolios.
Smaller and single agent ISOs represent a valuable share of the ISO channel at Direct Connect. Garima’s focus in this area will accelerate growth within this business segment, where both ISOs and their merchants benefit from innovative products and resources under the leadership of Shah.
Technology acquisitions, to further enhance merchant processing capabilities, will continue to remain a key focus for Shah who played a key role in the acquisition of both a leading technology-enabled ACH platform as well as a payment gateway in 2016.
“I’ve been in the payments space for well over a decade now. I am so happy to have found a long-term home at Direct Connect working with a talented team of professionals in a culture that fosters success,” said Shah.
Prior to assuming leadership responsibilities at Direct Connect, Shah held executive positions at eMerchantPay and Century Payments.
About Direct Connect
Based in the Dulles Corridor of Northern Virginia, Direct Connect has been providing customized electronic payment processing, equipment, merchant services and support to businesses across the United States and Canada since 1994. Our focused customer service, consistent reliability and fair pricing have made us a respected leader in our industry, and a trusted partner of the customers we serve.
We deliver solutions for all types of businesses including brick-n-mortar retail stores, direct mail and phone order operations, B2B, government contractors, service industries and software developers; among others.
Poised for growth, we have the financial resources and personnel to meet the demands of the ever-changing payments landscape to support our partners and merchants now and in the future.
Chief Marketing Officer
Direct Connect, LLC
800-747-6273 ext. 1129