How to use virtual terminals
Virtual Terminals allow you to process various transactions on credit card, debit card, check, and gift card. The transaction types include Sale, PreAuth (pre-authorization), ForceAuth (post-authorization), Void, Return, etc. This chapter describes how to process each type of transaction, grouped by the payment methods: Credit Card, Debit Card, Check, and Gift Card.
In general, when filling out the transaction forms (illustrated as screenshots in this chapter), be aware that the industry type of your merchant account, such as retail or e-Commerce, has different requirements on certain fields to be populated or not. For example, some payment processors do not require an address for a retail transaction, but require for an e-Commerce one. Consult your service provider if you are unsure of these requirements.
To process retail transactions, you will need various devices, such as card reader, PIN pad, and check reader.
The only PIN pad supported by the Virtual Terminal is the Verifone PinPad 1000se.